Got Questions?
Frequently asked questions. Plain answers.
Everything you need to know about our venue in Pakistan, memberships, court bookings, and visiting our cafes.
CATEGORY 01
Membership
Frequently asked queries regarding membership at ORA.
How do I join ORA in Pakistan?
You can enquire directly via WhatsApp, call our team, or visit our front desk in Pakistan. We'll walk you through our plan options and set up your member profile immediately without complicated sign-up steps. [TBC]
Can I try before I join?
Yes, we offer single Day Passes and facility tours so you can experience our training floor and courts before choosing a membership. [TBC]
Can I freeze my membership if I travel?
Yes, annual and multi-month members can freeze their membership for up to 30 days per year upon written request to member services. [TBC]
Is there an age limit to join?
Members must be at least 16 years of age for general gym floor access. Junior padel programs and lessons are available for ages 8 and above with guardian consent. [TBC]
CATEGORY 02
Facilities
Frequently asked queries regarding facilities at ORA.
What are your opening hours, including Ramadan and holidays?
ORA Gym is open Monday through Saturday from 6:00 AM to 11:30 PM, and Sundays from 8:00 AM to 10:00 PM. Padel courts operate daily from 7:00 AM to 1:00 AM. Special Ramadan night hours are published before the holy month in Pakistan. [TBC]
Is there on-site parking available?
Yes, we provide dedicated secure valet and on-site parking for all members, players, and cafe guests directly at the venue. [TBC]
Are there lockers and showers?
Yes, our facilities include premium locker rooms equipped with digital security lockers, rainfall showers, grooming amenities, and complimentary towels. [TBC]
CATEGORY 03
Gym & Padel
Frequently asked queries regarding gym & padel at ORA.
Do you offer women-only timings?
Yes, we provide dedicated ladies-only training hours and private studio sessions with certified female trainers. Please message us on WhatsApp for our current weekly schedule. [TBC]
Do I need experience to play padel?
Not at all. Padel is exceptionally easy to pick up, even for total beginners. Our coaches run intro clinics and social mixers every week to help newcomers get started. [TBC]
Can I rent a padel racket and buy balls?
Yes, high-grade test rackets and premium balls are available for hire or purchase at the padel reception counter. [TBC]
Do you offer personal training?
Yes, our certified coaches offer 1-on-1 personal training, duo training packages, and specialized padel tactical coaching. [TBC]
CATEGORY 04
Cafe & Dining
Frequently asked queries regarding cafe & dining at ORA.
Can I visit ORA Coffee or Smash Cafe without a gym membership?
Absolutely. Both ORA Coffee and ORA Smash Cafe are open to the general public. Everyone is welcome to grab coffee, work, dine, and hang out. [TBC]
Do you offer healthy and vegetarian options?
Yes. Our cafe menu includes high-protein bowls, plant-based smoothies, vegetarian snacks, and clean post-workout meal options alongside our signature smash burgers. [TBC]
CATEGORY 05
General
Frequently asked queries regarding general at ORA.
How can I contact the ORA team?
You can reach us fastest via WhatsApp, phone, or by submitting our contact form. Our front desk responds promptly during operating hours in Pakistan. [TBC]
Which payment methods do you accept in person?
We accept all major debit and credit cards (PayPak, Visa, MasterCard), online bank transfers, and cash in Pakistani Rupee (PKR) at our reception desk. [TBC]
Still have a question?
Our front desk in Pakistan is ready to assist you right now via WhatsApp.
GET STARTED // PAKISTAN
Ready to visit? We look forward to seeing you.
Join our community in Pakistan for world-class strength training, dynamic padel courts, and specialty social dining.